1. Client Data & Privacy Commitment
At LED Sign Studio (“we”, “our”, or “us”), we treat our clients' architectural designs, brand identity assets, and commercial project details with the utmost confidentiality. This policy outlines how information gathered through our website, quotation portal, and workshop surveys is processed and safeguarded.
We never sell, rent, or trade your personal contact details, architectural CAD drawings, or corporate logo vectors to third-party marketing firms or advertising networks.
2. Information We Collect
- Quotation Data: Full name, company name, phone number, email address, physical installation site location, and sign dimensions.
- Brand Identity Assets: Vector logo files (.AI, .CDR, .EPS, .DXF, .PDF) submitted for CNC fabrication calculations.
- Site Engineering Media: Facade photos, electrical load meter readings, and structural anchor measurements provided for installation feasibility.
3. Intellectual Property Protection
All proprietary logos, trademarked brand typography, and custom corporate visual guidelines submitted by clients remain the exclusive property of their respective trademark holders. LED Sign Studio will fabricate signs strictly according to authorized specifications. Custom fabrication drawings generated by LED Sign Studio are shared with the client for project execution and quality control.
4. LED Sign Studio 5-Year Comprehensive Factory Warranty
Every commercial sign board and 3D channel letter assembly engineered and installed by LED Sign Studio is backed by an industry-leading multi-tiered guarantee:
✦ 5-Year LED Module & Diode Warranty
Covers Epistar / Samsung SMD illumination modules against diode failure, color shift, or luminance degradation exceeding 15%. Defective modules replaced at zero material cost.
✦ 3-Year MeanWell IP67 Power Supply Warranty
Complete replacement warranty on MeanWell / Philips transformers against rain ingress, thermal overload, or electrical component failure under normal operating loads.
✦ 10-Year Acrylic & Structural Integrity Guarantee
Guarantees cast acrylic against UV discoloration, yellowing, brittleness, and structural aluminum welds against rust or separation under CDA / RDA approved wind speeds up to 130 km/h.
5. Installation Safety & Municipal Compliance
Turnkey installations executed by LED Sign Studio adhere to all standard civil safety regulations. Our crane operators, riggers, and electricians carry full industrial personal protective equipment (PPE). We coordinate mounting brackets to comply with CDA (Capital Development Authority), RDA (Rawalpindi Development Authority), and LDA bylaws.
6. Contact Our Compliance & Warranty Desk
For questions regarding warranty claims, ongoing maintenance service, or data privacy requests, reach out directly to our headquarters:
Factory: Rawalpindi, Punjab, Pakistan
Phone / WhatsApp: 0334-1002125
Official Email: arclub2013@gmail.com
Email: arclub2013@gmail.com • arclub2013@gmail.com